Your Privacy Matters to Us
What happens to my health information?
The privacy of our patients is important to us. North Adelaide Podiatry Clinic always respects your privacy. For us to provide you with the best possible care, it is important that you trust us and share with us all the necessary information to enable us to diagnose and best treat you.
What information is collected about me, and why does the practice need it?
In the course of providing treatment, North Adelaide Podiatry Clinic collects a range of health and related information about you that we consider sensitive. The practice has a policy that covers how your health information is collected, used, stored and accessed.
North Adelaide Podiatry Clinic only collects information that is necessary to provide a quality health the course of providing this service, we may disclose information to your treating doctor and other health service providers from whom you are currently receiving treatment. You need to let us know if you do not want your health information provided to these health providers. In accordance with privacy legistlation, you are entitled to access any information that we hold about you. The practice may charge reasonable costs for the provision of this information and it may take time to prepare files for release.
We release some health and billing information to health insurers, third party insurers and workers compensation authorities in order to meet their requirements for claim assessment and payment. The Podiatrist will discuss the information with you and will limit this release if you require. If you ask us to withhold certain information, this may have an impact on your insurance claim.
North Adelaide POdiatry Clinic will only release addistional information to other parties, including insurance companies, if you provide permission for the information to be released. For this practice to release information to a third party, we need to know whicj records you would like us to release so requests should specify dates where possible.
Further information and Feedback
We may contact you from time to time regarding current or new services we offer or with information related to Podiatry that we feel may interest you. If you do not want to receive particular types of information, please let reception know so we can remove you when we contact our clients from the contact list.
To ensure that we continue to improve our privacy processes, we would like to encourage you to raise any concerns that you may have regarding privacy with the principal podiatrist in this practice.
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